Nexus Digital Consulting Ltd. (“we”, “us”, “our”) provides the Nexus Flow-AI® website and services. We respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit www.nexusflow-ai.co.uk, contact us, request a demonstration, or otherwise interact with us and our services.

For the purposes of UK data protection law, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018, Nexus Digital Consulting Ltd. is the data controller in respect of the personal data described in this Privacy Policy.

We collect and process different types of personal data depending on how you interact with our website and services.

Information you provide to us – This may include your name, business email address, telephone number, job title, company name, company type and any other information you choose to provide when you contact us, request a demonstration, complete a form or otherwise communicate with us.

Information collected automatically – When you visit our website, certain technical information may be collected automatically, such as your IP address, browser and device information, pages visited, referral information and information about how the website is used.

Cookies and similar technologies – We use cookies and similar technologies that are necessary for the operation of the website and, where you consent, to help us understand how the website is used and performs. Further information is available in our Cookies Policy.

We may use your personal data for the following purposes:

• To respond to enquiries, demonstration requests and other communications from you.
• To arrange and provide demonstrations of Nexus Flow-AI® and discuss our services with you.
• To provide, operate, maintain and improve our website and services.
• To manage our business relationship with customers, prospective customers and partners.
• To understand how our website is used and improve its performance and user experience, where you have consented to the relevant cookies.
• To maintain the security of our website and systems and to prevent fraud, misuse or other unauthorised activity.
• To comply with our legal and regulatory obligations.

We process personal data only where we have a lawful basis to do so. Depending on the circumstances, this may include consent, taking steps at your request before entering into or performing a contract, compliance with a legal obligation, or our legitimate interests in operating and developing our business, communicating with customers and prospective customers, and maintaining the security of our website and services.

Where we rely on legitimate interests, we consider those interests against your rights and interests under applicable data protection law.

We may share your personal data where reasonably necessary with:

• Our employees, contractors and professional advisers who need access to the information for the purposes described in this Privacy Policy.
• Service providers that support our business and website, including website hosting, email, communications, customer relationship management and other IT service providers.
• Government bodies, regulators, law enforcement agencies, courts or other authorities where we are required or permitted to do so by law.
• A prospective buyer, investor or successor organisation in connection with a merger, acquisition, restructuring or sale of all or part of our business or assets.

Where third parties process personal data on our behalf, we require them to handle that information appropriately and in accordance with applicable data protection law.

We do not sell your personal data.

Some of the service providers we use may process or store personal data outside the United Kingdom.

Where personal data is transferred internationally, we take appropriate steps to ensure that it remains protected in accordance with applicable UK data protection law. This may include relying on UK adequacy regulations or using appropriate contractual safeguards, such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, where applicable.

You can contact us using the details provided in this Privacy Policy if you would like further information about the safeguards used for international transfers of your personal data.

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to provide our services, manage our business relationships and meet any legal, regulatory, accounting or reporting requirements.

The length of time we retain personal data will depend on the nature of the information, why we collected it, our relationship with you and any applicable legal or regulatory requirements.

When personal data is no longer required, we will securely delete or anonymise it in accordance with our data retention practices.

Under UK data protection law, you may have the following rights in relation to your personal data:

• Right of access – to request a copy of the personal data we hold about you.
• Right to rectification – to ask us to correct personal data that is inaccurate or incomplete.
• Right to erasure – to ask us to delete your personal data in certain circumstances.
• Right to restriction – to ask us to restrict the processing of your personal data in certain circumstances.
• Right to data portability – to receive certain personal data in a structured, commonly used and machine-readable format, where this right applies.
• Right to object – to object to certain processing of your personal data, including processing based on legitimate interests and direct marketing.
• Right to withdraw consent – where we rely on consent, you may withdraw it at any time. This will not affect the lawfulness of processing carried out before consent was withdrawn.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection. We would, however, welcome the opportunity to address any concerns you may have directly.

To exercise any of your rights or raise a privacy-related query, please contact us using the details provided in the Contact Us section of this Privacy Policy.

Our website uses cookies and similar technologies that are necessary for the operation, security and functionality of the website.

Where you provide consent, we may also use performance and analytics cookies to help us understand how visitors use the website and how the website performs.

When you first visit our website, you can choose to Accept or Decline optional cookies. You can also manage or delete cookies through your browser settings.

For further information about the cookies we use and your choices, please see our Cookies Policy.

We take the security of personal data seriously and use appropriate technical and organisational measures designed to protect personal data against accidental or unlawful loss, destruction, alteration, unauthorised disclosure or access.

Access to personal data is limited to employees, contractors and service providers who have a legitimate business need to access it and who are subject to appropriate confidentiality and security obligations.

We regularly review our security measures and practices and update them where appropriate to reflect changes in our systems, services and the risks associated with processing personal data.